Does Social Media Work?

Much has been written about the use of social media in fundraising – as well as in life in general.  After all, there are probably very few people who own a computer that don’t tweet or post on Facebook – or both!  But I’m interested to know how many charities proactively use social media to fundraise – and if they do, how successful is it?

I came across a nifty little piece of software the other day (www.fundrazr.com) that makes fundraising – and encouraging donations from your ‘friends’ – a straightforward process.  Now this isn’t a review of the software – I will state now that I’ve never used it – but it seemed to me that on reading the information it was not only a good way for individuals to raise money for charities close to them – say if they were running a marathon and seeking sponsorship – but it also might give small arts organisations and charities a good way of raising small gifts from a large number of people.

Crowdfunding is another way to achieve similar results – raising many small gifts – and there is no doubting the power of social media when it comes to making a campaign go viral.  I’ve read lots about how social media can be used to fundraise and how effective it is in the US – but I haven’t seen many examples of it being used in the UK.  Or maybe I just haven’t been looking hard enough!

Personally, I think social media is a great way to achieve results and get people commenting and engaged with your organisation.  And I am particularly interested to find out whether, in these cash strapped times, as organisations develop new, creative ways to reach potential donors, whether they have used social media to achieve this successfully?

How my blog did in it’s first 2 months – hmmm, not too bad but room for improvement!

Well, apparently, these are my blog statistics for last year from WordPress.  They all sound very upbeat but I’m sure I could do better in 2011.  However, credit where credit is due.  I did only get the website and blog up and running in October from a background of no experience whatsoever in writing a blog or a website – so I am going to be quietly proud.  And now I’m going to go off and do some work!

The stats helper monkeys at WordPress.com mulled over how this blog did in 2010, and here’s a high level summary of its overall blog health:

Healthy blog!

The Blog-Health-o-Meter™ reads This blog is doing awesome!.

Crunchy numbers

Featured image

The Leaning Tower of Pisa has 296 steps to reach the top. This blog was viewed about 1,000 times in 2010. If those were steps, it would have climbed the Leaning Tower of Pisa 3 times

In 2010, there were 39 new posts, not bad for the first year! There were 53 pictures uploaded, taking up a total of 4mb. That’s about 1 pictures per week.

The busiest day of the year was October 6th with 65 views. The most popular post that day was Home.

Where did they come from?

The top referring sites in 2010 were WordPress Dashboard, twitter.com, networkedblogs.com, facebook.com, and winonline.ning.com.

Some visitors came searching, mostly for activate fundraising, fundraising campaign, freelance fundraiser scotland, activate fundraising.com, and writing a capital campaign fundraising plan.

Attractions in 2010

These are the posts and pages that got the most views in 2010.

1

Home September 2010

2

About September 2010

3

Contact September 2010
1 comment

4

Services September 2010
1 comment

5

Testimonials September 2010

Arise Sir Local Hero…

UK Fundraising’s blog post on this year’s (2011) New Year Honours list highlighted the fact that three quarters of those to have received an honour this year are local heroes.  I don’t know about you, but I’m pleased to hear that.  I suspect though, that the majority of them were offered MBEs or CBEs rather than becoming Dame Such and Such or Sir Blah de Blah – both of which seem to be reserved for sportsmen and women or actors.

Personally, I think more honours should go to those who tirelessly and for no personal gain go out of there way to support their local communities or to raise the profile of a cause close to their hearts.  Year after year, we hear how someone is being awarded for services to sport, theatre or film – which is largely them being awarded for doing their job, isn’t it? 

I don’t want to sound churlish – and I’m not disputing that there are some fine actors and sportsmen and women out there – but presumably, they want to be top of their game anyway, so it’s not been an entirely selfless act to get there.  Not like running the local youth club in a run-down estate or providing support for local elderly people either as a volunteer or as an employee doing a job with very little pay and without much complaint or need for recognition.

So, personally, I say ‘well done local champions’.  Let’s see more of them being honoured in the future.

Charity at the Checkout

I read Paul Vallely’s article in The Independent with interest.  In it, he talks about the coalition government’s latest ‘Big Society’ type initiative to encourage philanthropy – by making it easier for shoppers to add a donation to their purchases through the credit card PIN machine.  And it made me wonder whether I would consider adding a donation to my bill at the end of the usual frantic shopping at Tesco experience.  And I’m a professional fundraiser.  All the, who gets the donation, how much should I give, will I Gift Aid it – is that not expecting a bit too much of shoppers who really just want to get out of there as quickly as possible (preferably with all the children, bags, keys etc. they arrived with)?

And then, of course, there’s the point of view of the charities themselves.  The article made the valid point that PIN machine donations don’t give donors the opportunity to really connect to the charity itself – as those charities benefitting from the donations will have been chosen by the retailer rather than the person making the donation.  It also means, in all likelihood, that the large well-known and already well supported charities will benefit while small, local or less appealing causes will be unlikely to make it onto any list of potential beneficiaries chosen by the likes of Waitrose, Tesco or HMV.

And so, where is the potential for donor engagement; encouraging future possibly larger donations; and increasing the sustainability of fundraising for these organisations.  And how likely is this initiative in helping to fill the gap left by the inevitable government cuts to the sector – both direct and indirect? 

Of course, encouraging philanthropy and making it easier for people to give to charity can only be a good thing – perhaps it might get people thinking about how they can support charities close to their own hearts.  However, the cynic in me suspects that this is yet another PR exercise.  And that, while taken as a whole, the entire level of donations may sound impressive at the end of the first, second or third year of this scheme, it is unlikely to have made that much of a difference to individual charities – and even less likely to have helped those smaller, leaner and often highly effective grassroots charities that our society really needs.

Would you consider adding a donation onto the end of your shop at your local Tesco’s?  Or are you so busy rounding up children, filling up bags and trying to find your car keys that charity is likely to be the last thing on your mind?

PIN philanthropy, fundraising ideas

by Flickr user Mark Hillary

We Wish You a Merry Christmas…

Final day of Activate Fundraising’s Top 10 Fundraising Tips – and here are the final two.  This is by no means the definitive list on everything you need to consider when fundraising but it should give you an idea of the different aspects you need to consider and help you to focus your ideas. 

9. Use trustees effectively.  Who has the best networks?  Who is happy to ask for money (because not all will be)?  Who is most knowledgeable or passionate about your organisation (hopefully, all of them!).  It is vital that trustees lend their support to fundraising.  They may not all be comfortable asking for money but they don’t all have to be – as long as they will introduce your organisation to their networks and be an ambassador for your work (which they should be anyway).

10. Say Thank You.  It may be obvious, but you’d be surprised how often donors aren’t thanked.  You can’t say thank you enough.  Provide the personal touch – a scanned signature is unlikely to make anyone feel their gift meant much.  £20 may be a small donation to you but it could mean a lot to the donor.  And you never know how much could follow on from the smallest gift.  If you don’t thank people you are closing the doors to future support and wasting all the effort put into getting that initial donation.

I hope that these tips have given you some food for thought over the past few days and that you implement some or all of them when you come back into the office in January.   And if you’d like some help with your fundraising, please get in touch.

Merry Christmas and a Happy 2011!

by Flickr user Frits Ahlefeldt-Laurvig

Christmas Countdown Giveaway: 22nd December

Like me, you probably only have another couple of days in the office, so make them a productive couple by using them to think about how you’re going to come into the office in January and kick start your fundraising with a few new ideas – or maybe just visit some old ones from a different perspective:

Tip 7. Stay ‘on message’.  Fundraising is another way of communicating to your audience and, while the methods of delivery may be different, they should still reflect your core messages.  If you’re fundraising for a programme that doesn’t fit with your overall vision, you need to ask yourself why.  If you don’t, potential donors will.

8. Fundraise within resources.  Regardless of how many fundraisers you have (or don’t have) you need to be realistic about what you can deliver.  How much time can you allocate to fundraising?  What tasks need to be delivered e.g. research, applications, meetings, planning?  Who will deliver these tasks?  Often fundraising focuses solely on target but if it’s unrealistic within current resources, you need to either reduce the target or devote more resources to fundraising.

Check in with us tomorrow for the final two in our top 10 Fundraising tips series.

Christmas Countdown Giveaway: Day 4

A few more free advent tips from Activate Fundraising:

5. Research your donors.  You need to identify who is likely to support your organisation – and being wealthy is not enough.  If I had £1 for every time I’ve been told to ask a certain businessman for money, I’d be rich!  Look at your projects, your beneficiaries and your organisational vision.  Who supports the work you are doing?  There are numerous resources out there to help with your research – too many to mention here – but start by reading local and national press; keeping up to date with sector developments; and using your networks.

6. Network.  Spread the word about your organisation.  Be known as leaders in your field.  Use networks available to you – through trustees, volunteers, professional groups and your donors.  Consider online networking – ask your Trustees and CEO if they’ll introduce your organisation to their Linked In contacts or send out occasional tweets on your behalf.

Is there anything from the list of tips so far that you think is missing?  What would you add and why?

Christmas Countdown Giveaway – 5 Sleeps ’til Santa!

As we’ve only 5 days to go before the big man arrives, today I’ve included 2 fundraising tips to help you focus your fundraising:

3. Review the market.  Look at your competitors – who supports them?  Are there programmes like yours that have failed or succeeded?  Why?  Is there an organisation in your area doing similar work?  How are you different?  Fundraising is competitive so it’s vital that you stand out from the crowd.  Knowing who you’re up against will help you to position yourself effectively.  But as well as looking at competitors, also think out the box too.  What has motivated you to give to a charity – why was it effective?  What advertising campaigns have really stood out for you and why?  And remember, you are not your donors – so get the views of others too.

 4. Get everyone on board.  You should set out the reasons why you are fundraising and what your objectives are (see point 1) so that everyone in your organisation knows why you’re fundraising, what for, how much and in what timescale and what you are hoping to achieve.  You can’t under estimate the power of internal support for your fundraising so make sure your trustees, staff and volunteers know why you are fundraising.

Arts Professional Blog Post

I recently (last month) started writing posts for the new Arts Professional blog and this month’s has just been published, which talks about the UK coalition government’s plans to introduce a matched funding scheme for the arts to the tune of £80 million.  In essence, I think the idea is a good one but in reality, I doubt that we can change the culture of giving in this country over night – which is unfortunate to say the least, given that the changes are being implemented pretty much overnight!

We don’t have the tax breaks of, say, the US and we do have a culture of government investing in the arts (as well as education, the health service and a whole host of other activities that are private funded in other countries, including the US).  So, while I think that it is laudable to encourage philanthropy and sponsorship, I don’t think that either the systems are in place to encourage greater giving levels or indeed, to resource fundraising activity itself. 

Simply telling people to give more money to the arts isn’t likely to achieve all that much – far more carrots and a few less sticks please!

Day 2: Christmas Countdown Giveaway

by Flickr User Andreas Cappell

So, you’ve thought long and hard about what, why and how you’re going to fundraise, what next?

2. Put systems in place.  Without systems you will find it difficult to sustain your fundraising.  Get a database and use it – this doesn’t have to be expensive, you could use Constant Contact, Access or any number of other databases before you even think of splashing out on a fundraising specific system.  Decide who you will target for funding – trusts, individuals, Lottery, business or a mixture?  Establish systems that will help you to look after your donors by determining how and when you will communicate with them.  You don’t have to recreate the wheel – this could sit within a communications programme that you already use, taking into account the specific audience(s) you are communicating with and always ensuring that your donors receive appropriate communications.

So what next?  Look out for tomorrow’s tip…